Clean Laundry Laundromat in Austin: West Parmer Laundromat Location

A brand new, convenient Austin laundry location on West Parmer Lane

512-540-4594
Email us
Open 5am-12am (doors lock 11pm)

Dexter Pay location: 5052

Austin coin laundry and so much more!

This new Texas laundromat location in Austin opened in April 2021. This all-new laundromat is conveniently located on West Parmer Lane (Next to McDonald's on W. Parmer Lane and Metric Blvd). With supersized machines and superwash cycles, the Clean Laundry laundromat on West Parmer Lane in Austin can get your laundry washed and dried faster than you could have ever imagined. It's About Time!

Discover the Clean Laundry difference

Wash up to nine loads at a time with our large, state-of-the-art machines. This location has 24 washers and 26 dryers in many different sizes—your laundry could be done within an hour! Enjoy free high-speed WiFi, big screen TV's, free USB charging stations, coinless pay options, soft water, and more!

 

Excellent
Clean Laundry4.4
Based on 326 reviews
David Young
23 hours ago
I have used this laundromat several times although the condition of it this morning makes me think twice about going back.
Photo from customer review
Jairo Campos
2 weeks ago
Response from the owner:We really appreciate your wonderful rating, Jairo! Thank you for stopping by our W Parmer Ln laundromat. We look forward to seeing you again soon onsite!
Casey Gorham
1 month ago
Response from the owner:Hi Casey! Thanks so much for your excellent rating of our W Parmer Ln laundromat. We sincerely appreciate your kind feedback, and we hope to see you again soon at our Clean Laundry in Austin!
Response from the owner:Thank you for your fantastic rating of our W Parmer Ln laundromat, Will! We greatly appreciate your feedback and hope to see you again soon onsite!
Frederick John
3 months ago
I come here often and there is seldom someone here looking after the place. Always have to go to the neighboring establishments for a bathroom or to wash hands, and there's always a shortage of the baskets to move laundry around. For the price it's really unfortunate that they dont invest in staff
Response from the owner:Hi Frederick, We apologize for the inconvenience this caused you while visiting our W Parmer Lane laundromat. Our restrooms are accessed by our attendants to ensure that they are always clean and used only by our guests. Unfortunately, it seems we did not have staff during the time you experienced. If you are onsite during the hours of 7:00am-5:00pm Central Time Zone [Monday-Sunday] and there isn't an attendant onsite, our Clean Laundry Help Desk is available to remotely unlock the restroom door for you. Their phone number is posted in the laundromat. Again we apologize for any inconvenience. Thank you for your feedback.
Yuneisy Amaro
3 months ago
Response from the owner:Thank you so much for the rating of our Austin laundromat, Yuneisy!
Tiara Hawkins
3 months ago
Worse one yet had to wash my clothes twice because the first time they didn’t wash good and didn’t have water in the wassher machine
Response from the owner:Hi Tiara, thank you for your feedback! We appreciate you letting us know about our machines and we have notified our team to ensure they are actively working on it. We strive to deliver the best laundromat experience in Austin and hope your next time you'll find a 5-star worthy visit.
Andy Leiva
3 months ago
Photo from customer review
Response from the owner:Thanks so much for visiting our W Parmer Ln laundromat, Andy! We're very grateful for your wonderful rating, and we hope to see you again soon at our Austin Clean Laundry!
Gretchen Cortes
3 months ago
Lugar y máquinas muy limpias
Response from the owner:Thank you for the kind words, Gretchen! We strive to keep our Austin laundromat clean and are so happy to hear you enjoyed your experience. Hope to see you again soon!
andrea mckim
4 months ago
It was clean and pretty empty at 7am on a Sunday. A little pricey but fine for a few loads.
Response from the owner:Thank you so much for taking the time to leave us a review, Andrea! We're so glad to see you had a good visit. As you noticed, our prices are a little higher than standard laundromats. This is because our machines are time-efficient and always include soft and hot water without the extra charge. We hope folks see the value in the experience we offer!
Anna Rodriguez
4 months ago
It was quite because I was the only one there not even the attendant was there. But not sure how the job requirement for that is.. The only bad thing i can say about it and it's because it seemed like it had been there for awhile., is that it was a little dirty with trash all over the front area of the dryers.
Response from the owner:Thank you so much, Anna, for your excellent feedback and for your review of our W Parmer Ln laundromat! We greatly apologize that there wasn't an attendant onsite to clean the area in front of the dryers when you visited. We always strive to have the cleanest laudromat around, and we're so sorry that we missed the mark. We look forward to seeing you again soon at our Clean Laundry in Austin!
Great Laundry mat a bit pricey and the Fans are not good for a person with Allergies. Overall I would recommend this laundry mat. I Will continue to come here when needed while waiting on my washer and dryer replacement to arrive.
Response from the owner:Hi Betty! We so appreciate that you visited our W Parmer Lane laundromat while waiting for your machine replacements--thank you! We really value your recommendation, and we hope to see you again at our Austin Clean Laundry in the future!
Carlos Mendez
6 months ago
Response from the owner:Hi Carlos! Thanks for rating our Austin laundromat. We love to deliver an above and beyond experience at our laundromat, so if there's anything we can improve on for your next visit, please don't hesitate to let us know. Feel free to reach out by email at store0018@cleanlaundry.com. Thank you!
Gabriella Quesada
7 months ago
I really do like coming here to do my laundry but for the last 2 weeks there has been a lot of homeless people there when I get there at 5am I really dont feel safe .......
Response from the owner:Hi Gabriella! We appreciate you providing us your feedback. We strive to keep our laundromat a clean and safe place for all guests, but it seems this wasn't your experience and we're sorry. We want to assure you that we keep our stores well-lit and have 24/7 video surveillance. Our teams have a good relationship with local police in Austin and encourage you to contact officials if you ever feel unsafe or in immediate danger when our attendees are not available.
JustRK RK
7 months ago
Poor customer service. Very rude staff. Very expensive for no reason. Not recommended . For no reason they sell nonsense cards on you .
Response from the owner:Thank you for taking the time to review our laundromat on W Parmer Ln, JustRK RK. We're unsure about the cards for sale that you are referring to. We greatly apologize for any unprofessional behavior that you received from our attendants and we will be reviewing this internally. Please contact us at store0018@cleanlaundry.com to be in direct contact with our VP of Operations to get this rectified. Thank you and we look forward to hearing from you.
Charles Long
7 months ago
Clean well maintained
Response from the owner:We greatly appreciate your wonderful review, Charles! Thanks so much for visiting our W Parmer Ln site and for your positive feedback about the cleanliness of the laundromat. We hope to see you again soon onsite at Clean Laundry!
Elvira SS
8 months ago
Hoy he ido a esta lavandería y puedo decir que le doy un 10 de puntuación. Todo muy limpio y cuidado. La sra. Silvia muy amable y me ayudó mucho en todo. Aconsejo, sin duda, ir a ella. Volveré. Felicitaciones.
Response from the owner:¡Nos encanta tu maravillosa y amable reseña de nuestra lavandería en W Parmer Lane, Elvira--gracias! Siempre se puede contar con Sylvia para brindar un servicio al cliente excelente y más allá de lo esperado a nuestros huéspedes, y estamos muy contentos de que hayas experimentado esto. ¡Esperamos verte de nuevo pronto en Clean Laundry! We love your wonderful and gracious review of our W Parmer Lane laundromat, Elvira--thank you! Sylvia can always be counted on to provide excellent, above-and-beyond customer service to our guests, and we are so happy that you experienced this. We look forward to seeing you again soon at Clean Laundry!
Leslie Aguilar
8 months ago
Do not recommend, please do not come here. This laundry mat recently changed management, the past workers I use to see after my work are no longer here I’m guessing to cut down wages. Sadly they were replaced my bad workers that step outside to talk to random people and vape, along with allowing the homeless inside with shopping carts full of what I assume is not clothes as they sit for hours inside without doing laundry. After using this laundry mat for a while I can see that the new changes are enough for me to never return again. This once clean and spotless laundry mat is now dirty, ceiling is torn, ac is out of commission, and the machines are either not working properly or shut down. Not to mention the prices have gone up for no reason either than I’m assuming to pocket more profit.
Response from the owner:Thank you for taking the time to leave a review of our W Parmer Lane laundromat, Leslie. We strive to provide a great experience for our guests, and it seems that this was not the case during your visit. We greatly appreciate your feedback about the issues that concern you, and we again apologize.
This place is way too expensive for what you get. It costs $7.75 just to wash, and then another dollar just to start the dryer. On top of that, there are only 4 carts available for customers, which makes doing laundry inconvenient, especially during busy hours. For these prices, I would expect better amenities and more carts. Overall, not worth the cost.
Response from the owner:Hi Chandra, Thank you for taking the time to leave us a review of our W Parmer Lane location. We are currently working on getting more carts onsite--thank you for your feedback about this! While we may not be the cheapest laundromat, our guests find value in our machines for a number of reasons. First, our large machines mean you can put in more loads of laundry than a typical machine, saving you across your total number of loads. We always include soft water and hot water, you never pay extra for those features, so you can use less detergent when soft water is used. Lastly, our efficient machines allow you to get your laundry done in half the time. We hope you also find value in these added benefits and hope to see you again soon at Clean Laundry!
Daniella Quewea
9 months ago
Clean
Response from the owner:Thanks so much for your kind review, Daniella! We're grateful for your visit to our W Parmer Lane laundromat, and we hope that you'll visit us again soon at Clean Laundry!
Eric Ching
10 months ago
Super clean, not too crowded, and the dryers actually dry comforters on low in a reasonable amount of time
Response from the owner:Thanks so much for visiting our W Parmer Lane laundromat and for your kind rating, Eric! We're happy to hear that you enjoyed your visit, and we look forward to seeing you again soon!
Eric Haglund
10 months ago
Definitely a clean place, for sure.
Response from the owner:Thanks so much, Eric! Our team at W Parmer Ln strives to keep our laundromat clean, and we're so happy to hear you enjoyed your experience. We hope to see you in-store again soon!
Totalle LeCharles
12 months ago
NO Restrooms avail 2 Customers; It has ALWAYS been this way since they opened!! I spend on average $80-$120.!!! ***U all should have a USEABLE Facility 4 Patreons "INEXCUSABLE"NO HOT H2O(though u pay 4 it!)& as of late they close by 10p.m..... an average wash is $10.00. NOPE!
Response from the owner:Hi Totalle, We apologize for the inconvenience this caused you. Our restrooms are accessed by our attendants to ensure that they are always clean and used only by our guests. Unfortunately, it seems we did not have staff during the time you experienced. If you are onsite during the hours of 7:00am-5:00pm Central Time Zone [Monday-Sunday] and there isn't an attendant onsite, our Clean Laundry Help Desk are available to remotely unlock the restroom door for you. Their phone number is posted in the laundromat. Again we apologize for any inconvenience. Thank you for your feedback.
RG Chronicles
12 months ago
Not worth one star. I was able to get 9.25 worth of coins (10.00 purchase) after being denied several transactions. Put coins in #2 and the start button wouldn’t work. No manager. I repacked my belongings and left. It looks great in the photos but yes, too good to be true. Never will use this place again!
Response from the owner:Hi RG Chronicles, We are so sorry for the inconvenience this caused you. We'd like to see what we can do to make it right. If you wouldn't mind sending an email to store0018@cleanlaundry.com directly so our team at W Parmer Lane can address your situation as soon as possible. Thank you and we look forward to hearing from you.
Vanessa Ortiz
12 months ago
The place is clean, but there aren’t enough working machines as many are out of service. There’s also a shortage of laundry carts compared to the number of people doing laundry. The machine prices are very outrageous; it would actually be cheaper to use a pickup and drop-off laundry service instead. I do not recommend coming here and will not choose this option again.
Response from the owner:Hi Vanessa, Thank you for your feedback. We appreciate you letting us know about our machines and we have notified our team to ensure they are actively working on it. We strive to deliver the best laundromat experience at our W Parmer Lane site and sincerely apologize for the inconvenience you experienced. Thanks again for reaching out.

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