NOW OPEN!

Newest Clean Laundry in Coralville, IA

A quality, modern, and clean laundromat on 2nd Street

 

Email us
319-775-1171
Hours: 5am - 11pm
last wash at 9:30pm
Dexter Location: #8274

Coin laundry and so much more! 

The Coralville, IowaClean Laundry is NOW OPEN. This laundromat is the perfect solution for busy families and anyone looking to get their laundry done fast and affordably.

Discover the Clean Laundry difference

Our washers and dryers aren't like the average household washers and dryers. They're huge commercial laundry machines capable of washing up to eight loads at once and drying in as little as 20 minutes. Advanced water systems provide you with seriously soft water, which means cleaner clothes with less detergent! Plus, when you set the washing machine settings to hot water, we make sure you get steaming hot to ensure the best clean.

Excellent
Clean Laundry4.4
Based on 580 reviews
Nadaley Freet
2 months ago
Fair prices need to keep vending and drink machines stocked though
Response from the owner:Thanks so much for your review of our Progress Ave laundromat, Nadaley! We really appreciate you and are grateful for your patronage. We're happy to hear that you find our prices are fair, and we'll keep an eye on the vending machine stocking. We look forward to seeing you again soon!
Jazmine Wells
3 months ago
Response from the owner:Thank you, Jazmine, for your terrific rating! We're so happy that you enjoyed your visit to our Clean Laundry laundromat on Progress Ave. We hope to see you again soon!
Response from the owner:Hi Arnold! We really appreciate your wonderful rating of our Progress Ave laundromat. Thanks for providing us with your feedback. We hope to see you in-store again soon!
Xavier Bolden
4 months ago
Very clean and warm. Attendant is very sweet and polite. Very helpful. Greatly appreciate the free dry Wednesdays since our dryer at home broke recently. Highly recommend!!!
Response from the owner:We're so happy to hear that you recommend our Progress Ave laundromat, Xavier! Thanks so much for your kind review and for your wonderful feedback about our onsite attendant. We look forward to seeing you again soon!
tia virgin
5 months ago
The environment is very safe and quiet. It’s very clean in there each time I go. The staff is very helpful and very friendly and kind she is amazing as well it’s very affordable and it doesn’t take long at all to wash and dry would definitely recommend to others and will more than likely willing be returning.
Response from the owner:Thank you, Tia, for your amazing review! We are so happy to hear that you like the environment of our Progress Ave laundromat. Thank you for your kind compliments for our staff. We look forward to seeing you again soon onsite!
Nicole Sutton
5 months ago
Laundry attendant was very friendly, super clean environment!
Response from the owner:Hi Nicole! Thank you for your wonderful review. We're so happy to hear that our onsite attendant provided friendly customer service during your visit to our Progress Ave location, and we hope you visit us again soon!
Shynessa McGhee
5 months ago
I love clean laundry it's always clean in here and the staff are very friendly
Response from the owner:We're so grateful for your wonderful review, Shynessa! Thank you for visiting us and for your excellent feedback about our friendly attendants and the cleanliness of our Progress Ave location. We look forward to seeing you again soon!
Sara Burnette
5 months ago
Great laundromat! If you’re looking for somewhere with reliable machines and clean surroundings I definitely recommend!
Response from the owner:Hi Sara! Your wonderful feedback about our machines and the cleanliness of our laundromat are so appreciated. Please visit us again soon at our Progress Ave site!
Nicole Plummer
5 months ago
So clean and the staff is amazing!
Response from the owner:Thanks for your wonderful shout-out for our Progress Ave staff, Nicole! That's excellent feedback for us, and we greatly appreciate it. We look forward to seeing you again soon!
Patrick Roby
5 months ago
When I went to this location I had my niece with me and the lady who was working was so kind to hold my niece while I transferred clothes from washer to dryer and also gave my niece a applesauce and helped me out to the car with her!
Response from the owner:You gave us such a wonderful review, Patrick--thank you! Our attendants always strive to provide the best customer service around, and it's great to hear that you experienced this. We hope that you'll stop by again soon and visit us at our Progress Ave laundromat!
Amanda Swallow
5 months ago
This laundromat is the only one I use because I trust it to be clean and I never have issues with machines. Employees are always so helpful and consistent. I am always satisfied. I appreciate it so much!
Response from the owner:Thank you so much!
Jenny Lynn
5 months ago
I love it . The staff is friendly and very helpful . I visit the one on progress ave quite often and just started going to the one on Franklin recently because it's closer to me but same experience. The washers are nice sizes for a decent price as well as the dryers . It's usually very quiet and peaceful when I go in there . Have never had a negative interaction or bad experience. It's a quick in and out experience for a great price ♥️ I have also did the delivery laundry service and those prices and experience are amazing as well .
Response from the owner:We love your fantastic review, Jenny! Thanks so much for being a regular customer at our Progress Ave location. We're happy to hear that you like the environment of our laundromat and our onsite machines. We hope that you stop by and visit us again soon!
Dee Ann Scott
5 months ago
Gotta say I’ve only had one bad experience. I was pulling my clothes out of the washing machine. It was full of animal hair all over the place, which was disgusting. I don’t want that crap all over my clothes after I just washed them. People need to be considerate, shake your stuff out and stuff before you bring it to wash it or dry it think of others. The people that work here are always willing to help and the way they clean machines out and everything is top-notch that’s why I keep coming back. I like the idea of mixing the coins with the quarters because I’m tired of coming in trying to get quarters beforehand and people that didn’t even do laundry would come in and drain all the quarters if you’re not doing laundry here stay out of the corner machine. That’s a massive problem all over Other than that. Nothing but good vibes thanks, Clean Laundry.
Response from the owner:We really appreciate your review and your patronage, Dee Ann! Many thanks for visiting us at our Progress Ave location. We look forward to seeing you again soon onsite!
Shanda Knight
5 months ago
Amazing place! Great machines. The lady who manages is amazing. Kind patrons. Great experience. We don’t use Laundrymat often, but had a lot of bedding to do. This one is further from our house, but amazing!
Response from the owner:Thanks so much for your fantastic review of our Progress Ave laundromat, Shanda! We're so happy that you got to experience our manager's great customer service, and thank you for your feedback about the machines onsite. We're grateful that you visited us--please stop by again soon!
Sherry A Brown
7 months ago
It's a nice facility it's just getting a little pricey to launder your clothes but you can get them washed in a reasonable amount of time. I like the manager at the Progress Street location. She's nice and I see her clean a lot.
Response from the owner:Hi Sherry! We greatly appreciate your review, and thanks so much for your kind compliment for our manager--we'll be sure to pass it along! Please visit us again soon at our Progress Ave location--we look forward to seeing you!
Misti Ann Taylor
7 months ago
Excellent machines, great service assistant, extremely clean
Response from the owner:Hi Misti Ann! We are very grateful for your kind review; thank you for your helpful feedback about our machines, the cleanliness of the laundromat, and our onsite staff! Please visit us again soon!
Nell Chambers
8 months ago
Response from the owner:We love your great rating, Nell! We're happy to hear that you enjoyed your visit at our Progress Ave laundromat, and we're looking forward to seeing you again soon!
Love the workers! She keeps the place nice and clean!
Response from the owner:Thanks so much for the wonderful shout-out to the attendants at our Progress Ave location, Kimberly! We really appreciate your kind review and your valuable feedback. Our attendants always strive to provide a great experience for our guests. We hope to see you again soon at our laundromat!
Alison Worthington
9 months ago
Highly recommend Clean Laundry on Progress. We were rained out at Ragbrai and needed to do a LOT of laundry quickly. Angel went out of her way to make us feel welcome. Everything worked like clockwork.
Response from the owner:Hi Alison! Thank you for taking the time to leave us your very kind review. We are so glad you had a great experience with Angel from our team at our laundromat in Waterloo. We will be sure to pass the kind words along! We hope to see you in-store again soon at our Progress Ave location!
Chuck Wilson
9 months ago
Found this excellent laundromat based on the number of positive reviews. Found it to be as advertised, clean, air conditioned (outside temp 90 degrees). Truly liked the option to pay with coins, credit card or the mobile app. The large, clean machines did my doxie’s bedding in one third the time of other laundromats I have used.
My one small issue was the fact that the bathroom was not accessible due to no employee on duty (3:00 - 3:30 pm) on a Monday. Regardless; had an excellent experience and the bedding came out ‘pawfectly’!
Response from the owner:Hi Chuck! Thank you for your kind review and for liking our payment options, the cleanliness of our laundromat, and our machines--we really appreciate you! We greatly hope that you visit us again soon at our Progress Ave location!
Loren Pierce
9 months ago
Nice, bright, clean place. Everything works. All front load machines, some really big ones if that's what you need. Dexter Pay didn't work when we started. I had to get change, but it was working 5 minutes later.
Photo from customer reviewPhoto from customer reviewPhoto from customer reviewPhoto from customer review
Response from the owner:We really love your review, Loren--thank you! We apologize that Dexter Pay wasn't working when you first arrived. Thanks so much for mentioning the cleanliness of our laundromat and the variety of machine sizes that we have--it's greatly appreciated! We hope to see you onsite again soon at our Progress Ave laundromat!
Response from the owner:Hi Dave! We love your kind rating of our laundromat--thanks so much! It's wonderful to hear that you enjoyed your visit onsite. We hope to see you again soon at our Progress Ave location!
Amanda Hall
1 year ago
Beth was a HUGE help today!!! We were having issues with the dexterpay app and I wasn’t sure how we were going to get our clothes dry, she gave me a few tokens to help us out. Thank you Beth we really appreciate your help!!!
Tammy Alcott
1 year ago
Response from the owner:We're so happy that you enjoyed your visit to our laundromat, Tammy! Thank you for your kind rating--it's greatly appreciated. We hope that you visit us at our Progress Ave location again soon!
Dee Dee Scott
1 year ago
The employees are always awesome when you run into them. The machines are always well clean and maintained. Wouldn't want to go anywhere else
Response from the owner:Hi Dee Dee! Thanks so much for your kind words about our staff and machines at our Waterloo location. We really appreciate your feedback, and we hope that you visit us again soon!
Dj Queen Lion
1 year ago
Great Place To Wash Comforters
Photo from customer review
Response from the owner:Thank you very much, AJ!
Mark Capaldini
2 years ago
Spotless, well-lighted and efficient. Two sizes of washers. All machines need quarters, but there is a machine which takes dollar bills of all sizes. Nicest laundromat I’ve ever used. Especially helpful resource while on a Red Cross disaster deployment.
Response from the owner:Thank you so much for the nice review! Please note that the store does actually have 5 difference sized washers. From the largest 9 load machines, then 6 load, 5 load, 3 load, and 2 load. Also all machines take credit/debit cards using our DexterPay Loads of Rewards app that you can down load at the store. Finally our 9 and 6 load machines also take card/debit phone pay, Apple Pay and Google pay right at the machines. Thank you again!
Endi Buljubasic
2 years ago
The owner, Ethan, is a really great and friendly guy. He really went above and beyond and I saw him working hard keeping the place clean.
Response from the owner:Thank you, Endi, for taking the time to leave us a review. We are so glad you had a great experience with Ethan at the laundromat at Progress Ave, Waterloo. We will be sure to pass the kind words along! We hope to see you in-store again soon!
D Spinner
2 years ago
This is exactly how a laundry place should be, its very clean and spacious. Comfortable seating areas, television, clean bathroom, vending machines and reliable change machines. Great Place!
Response from the owner:We really appreciate the kind words, Gov Opp! We strive to keep our Progress Ave, Waterloo laundromat clean and are so happy to hear you enjoyed your experience. We hope you visit us again soon!
Robert Brown
2 years ago
Best experience ever love the free dry
Response from the owner:Hi Robert! We really appreciate your wonderful review of our Progress Ave, Waterloo laundromat! Thanks so much--we hope you visit us again soon!
Apple Moore
2 years ago
Shawn was very helpful to me, thank you
Response from the owner:Thank you, Apple, for taking the time to leave us your kind review! We are so glad you had a great experience with Shawn from our team at the laundromat on Progress Ave, Waterloo. We will be sure to pass the kind words along! We hope to see you in store again soon!
Trishia J. King
2 years ago
Clean place, staff was very friendly, and the washers and dryers actually worked. Laundry went faster than other laundry mats I've been too.
Response from the owner:Thank you, Trishia, for the wonderful review! Our team always strives to go above and beyond for our guests, we're so glad to hear you experienced this! We hope to see you at our Progress Ave, Waterloo laundromat again soon!
Logan
2 years ago
Feels like a community whenever I go. Constantly clean, and manned by respectful staff. Only place I go for my laundry
Response from the owner:Thanks so much, Logan! I'm glad that you enjoy our Waterloo store!
Kimberly Barnes
2 years ago
Response from the owner:Thank you so much!
Adam
2 years ago
Very clean, great machines. Definitely worth the money spent.
Response from the owner:Thank you so much!
Aleja Nolasco
3 years ago
Response from the owner:Thank you so much for the rating of our Waterloo laundromat, Aleja!
Kishawnda Mure
3 years ago
Love the fact I can get my laundry done at a decent time. The staff is helpful and kind. Always maintained well. Clean and quiet place. I enjoy going to this location.
Response from the owner:Thank you so much for the kind review Kishawnda! We love to hear that you had a great experience at our Waterloo laundromat!
Response from the owner:Thank you so much for the rating of our Waterloo laundromat!
Dame
3 years ago
Response from the owner:Thank you so much for the rating of our Waterloo laundromat, Dame!
Photo from customer review
Response from the owner:Thank you so much for the rating of our Waterloo laundromat, Mathew-Leigh!
Computer
3 years ago
A great place to do your laundry
Response from the owner:Thank you so much for the kind review Computer! We love to hear that you had a great experience at our Waterloo laundromat!
Kim Spencer
3 years ago
This laundromat is so clean !! I want to give a shout out to Shannon he so super helpful and polite. Every time I come there he helps me wherever he can. He works hard at keep that place clean!!
Response from the owner:Thank you, Kim, for the review! Our team always strives to go above and beyond for our guests, we're so glad to hear you experienced this! We hope to see you at our Waterloo laundromat again soon!
Thomas Turpin
3 years ago
Very clean, very fast. Was here less than an hour...did 3 loads
Response from the owner:Thank you so much for the kind review Thomas! We love to hear that you had a great experience at our Waterloo laundromat!
Response from the owner:Thank you so much for the rating of our Waterloo laundromat, Tristan!
Response from the owner:Thank you so much for the rating of our Waterloo laundromat, Christina!
Crystal Orr
3 years ago
Response from the owner:Thank you so much for the rating of our Waterloo laundromat, Crystal!
Response from the owner:Thank you so much for the rating of our Waterloo laundromat, Kelly!
Brittani
3 years ago
Response from the owner:Thank you!
💯💢💯💢💢
Response from the owner:Thank you so much for the kind review Johnny! We love to hear that you had a great experience at our Waterloo laundromat!
Shelby Burkle
3 years ago
Response from the owner:Thank you so much for the rating of our Waterloo laundromat, Shebly!
Angela jackson
3 years ago
Caleb and joe were magnificent, and very helpful!!
Response from the owner:Thank you, Angela, for the review! Our team always strives to go above and beyond for our guests, we're so glad to hear you experienced this! We hope to see you at our laundromat again soon!
Robert Shiver
3 years ago
Was really appreciative that they let me park my bobtail (semi) out here so I could get some laundry done. The worker here was super friendly!! The prices aren't bad either!!
Response from the owner:Thank you so much for the kind review Robert! We love to hear that you had a great experience at our Waterloo laundromat!
Erick Zepeda
3 years ago
Es buena lavandería me ha gustado mucho este pugar.
Response from the owner:Gracias!
Rainton Jim
3 years ago
Wow
Response from the owner:Thank you so much for the kind review Rainton! We love to hear that you had a great experience at our Waterloo laundromat!
Ashley Cash
3 years ago
The laundry attendant was super attentive and helpful
Response from the owner:Thank you so much for the kind review Ashley! We love to hear that you had a great experience at our Waterloo laundromat!
Medina gahrad
3 years ago
Very clean and organized place
Response from the owner:We so appreciate the kind words, Medina! We strive to keep our Waterloo laundromat clean and are so happy to hear you enjoyed your experience. We hope to see you again soon!
Brett Guidry
4 years ago
1/2 price on Tuesday
Response from the owner:Thank you so much for the kind review Brett! We love to hear that you had a great experience at our Waterloo laundromat!
Response from the owner:Thank you so much for the rating of our Waterloo laundromat, Deanna!
Dana Norman
4 years ago
Response from the owner:Thank you so much for the rating of our Waterloo laundromat, Dana!
Anthony Turner
4 years ago
Response from the owner:Thank you so much for the rating of our Waterloo laundromat, Anthony!
Shane Debonair
4 years ago
Response from the owner:Thank you so much for the kind rating Shane! We love to hear that you had a great experience at our Waterloo laundromat! We would love to see you in again soon!
A Overton
4 years ago
Clean facility and machines.
Response from the owner:Thank you so much for taking the time to leave us a review A Overton! We strive to deliver Waterloo a clean laundromat experience for everyone and are glad to see that was your experience!
Richard Steele
4 years ago
Clean facility and friendly staff, reasonably priced washes and advertised free dry on Fridays 7am to 7pm which is a great way to keep folks coming back, would highly recommend.
Response from the owner:Thank you so much for taking the time to leave us a review Richard! We strive to deliver Waterloo a clean laundromat experience for everyone and are glad to see that was your experience!
Veditor
4 years ago
You can clean laundry and sometimes drying is free which is nice and that's the review!

Also tacos
Response from the owner:Veditor, thank you for the rating of our Waterloo laundromat. We love to deliver a 5 star, above and beyond experience at our laundromat. We love to hear from our guests if you wouldn't mind letting us know of anything to improve your next visit. Please, don't hesitate to reach out by email at store0001@cleanlaundry.com! Thank you!
Wendy Estep
4 years ago
On Tuesdays it is $2 off of all the washers. Very clean.
Response from the owner:Thank you so much for the rating of our Waterloo laundromat, Wendy! Visit us again soon!
Marcy Tran
4 years ago
Nice place laundry always a choir and can be expensive at time love that the have free dry Friday!
Response from the owner:Thank you for the review of our Waterloo laundromat, Marcy! We appreciate it!
Russ Dunlap
4 years ago
If I could give 10 I would, your facility is ALWAYS clean!!
The guy that is always working keeps it very nice, we come in once a week and we have no complaints,we travel a lot and have only happened upon a couple of places like yours.
Thank you
Response from the owner:Thank you so much for the kind review Russ! We love to hear that you had a great experience at our Waterloo laundromat! We appreciate guests like you and would love to see you in store again soon!
cemeese coleman
4 years ago
Clean machines and facility.
Response from the owner:Thank you so much for the rating of our Waterloo laundromat, Cemeese!
Isaac Millman
2 weeks ago
I like this place but, some dryers is not very too hot but, please check it out the temperature. This is clean place!!
Response from the owner:Thanks so much for your review of our Progress Ave laundromat, Isaac! We really appreciate your feedback about the dryers temperatures not getting as hot as they should, and our team will check on them. We really appreciate the that you found our Waterloo laundromat to be clean, and we look forward to seeing you again soon at Clean Laundry!
Kyn B (SxyKynZ)
5 months ago
Love going here for laundry. Only issues I have ever had is dirty looks from people trying to spend the night and they don’t like me using “their” sleeping table to fold my clothes
Response from the owner:Thanks so much for your review, Kyn B. We really appreciate your patronage, and we apologize for the inconvenience you've sometimes experienced onsite. Thank you for letting us know. We hope that you'll visit us again soon!
Roy Nicolas
6 months ago
Response from the owner:Hi Roy! We appreciate that you took the time to rate our Progress Ave location--thank you! We love to deliver an above and beyond experience at our laundromat, and we love to hear from our guests. If you wouldn't mind letting us know of anything to improve your next visit, please don't hesitate to reach out by email at store0002@cleanlaundry.com. Thank you!
Justin Albright
8 months ago
Good service, clean appliances
Response from the owner:Many thanks for your kind review, Justin! We appreciate your feedback and are really happy to hear that you enjoyed your experience at our Progress Ave site. We look forward to seeing you again soon!
athena eos
1 year ago
It's a nice place but over the months the price of the washers kept going up n the dryers are no longer free on Wed n Thurs which was the whole point of me going. At this point I would rather wash my clothes w a scrub pan. It would save me $20 biweekly.
Response from the owner:Athena, thank you for the comments. Unfortunately city raised the price of water and sewer January 1st and so we have had to reduce our promotions so we didn't have to raise regular prices. We do plan to have more promotions to help everyone save money. Currently if you download and use our Loads of Rewards app you will sale 10% off the cost of all wash and dry everyday. We hope to see you back soon. Again thank you.
LaTonya Simmons
2 years ago
Are they really 24/7 ?
Response from the owner:Yes, this location is open 24 hrs a day every day of the year. Thank you!
Bodil Aarsheim
2 years ago
Great. Clean
Response from the owner:We so appreciate the kind words, Bodil! We strive to keep our Progress Ave, Waterloo laundromat clean and are so happy to hear you enjoyed your experience. We hope to see you again soon!
Aniyah Byrd
2 years ago
They had the bathroom door locked and nobody was there to give us a key to unlock the bathroom
Response from the owner:Hi Aniyah, We apologize for the inconvenience this caused you. Our restrooms are accessed by our attendants to ensure that they are always clean and used only by our guests. Unfortunately, it seems we did not have staff during the time you experienced at our Progress Ave, Waterloo location. Again, we apologize for this. We hope you visit us again soon!
Boots maria
2 years ago
Went to wash bedding and it was FREE wash n dry this week so I was pleasantly surprised! Very nice. Interested to see how prices will compare to the other laundromats on 87th Street after this week.
Photo from customer review
Response from the owner:Thank you so much for the rating and review of our laundromat!
Brett Bailey
3 years ago
Expensive, and very clean.
Response from the owner:Brett, thank you for the rating of our Waterloo laundromat. We love to deliver an above and beyond experience at our laundromat. We love to hear from our guests if you wouldn't mind letting us know of anything to improve your next visit. Please, don't hesitate to reach out by email at store0001@cleanlaundry.com! Thank you!
Tanner McLean
3 years ago
Clean and quick
Response from the owner:Hi Tanner, thank you for leaving a kind review! It seems you had a great experience but only left 4 stars. If there is anything you believe we could improve upon, please email us at store0001@cleanlaundry.com. If not, please consider updating your review to 5 stars to match your kind words! Thanks!
Josselyn Pedrick
3 years ago
Response from the owner:Josselyn, thank you for the rating of our Waterloo laundromat. We love to deliver an above and beyond experience at our laundromat. We love to hear from our guests if you wouldn't mind letting us know of anything to improve your next visit. Please, don't hesitate to reach out by email at store0001@cleanlaundry.com! Thank you!
Leeann Kisner
3 years ago
Response from the owner:Leeann, thank you for the rating of our Waterloo laundromat. We love to deliver an above and beyond experience at our laundromat. We love to hear from our guests if you wouldn't mind letting us know of anything to improve your next visit. Please, don't hesitate to reach out by email at store0001@cleanlaundry.com! Thank you!
Anita Shannon
3 years ago
Nice quiet clean place to do your laundry at, any hour day or night
Response from the owner:Hi Anita, thank you for leaving a kind review! It seems you had a great experience but only left 4 stars. If there is anything you believe we could improve upon, please email us at store0001@cleanlaundry.com. If not, please consider updating your review to 5 stars to match your kind words! Thanks!
James Dudding
3 years ago
Response from the owner:James, thank you for the rating of our Waterloo laundromat. We love to deliver an above and beyond experience at our laundromat. We love to hear from our guests if you wouldn't mind letting us know of anything to improve your next visit. Please, don't hesitate to reach out by email at store0001@cleanlaundry.com! Thank you!
Jorge Cortez
4 years ago
Quiet and clean. I will be definitely coming back.
Response from the owner:Thank you!
Vincent ******
4 years ago
Response from the owner:Vincent, thank you for the rating of our Waterloo laundromat. We love to deliver an above and beyond experience at our laundromat. We love to hear from our guests if you wouldn't mind letting us know of anything to improve your next visit. Please, don't hesitate to reach out by email at store0001@cleanlaundry.com! Thank you!
Darrin Ochsner
4 years ago
Response from the owner:Darrin, thank you for the rating of our Waterloo laundromat. We love to deliver an above and beyond experience at our laundromat. We love to hear from our guests if you wouldn't mind letting us know of anything to improve your next visit. Please, don't hesitate to reach out by email at store0001@cleanlaundry.com! Thank you!
Jillian Wilson
4 years ago
Response from the owner:Jillian, thank you for the rating of our Waterloo laundromat. We love to deliver an above and beyond experience at our laundromat. We love to hear from our guests if you wouldn't mind letting us know of anything to improve your next visit. Please, don't hesitate to reach out by email at store0001@cleanlaundry.com! Thank you!
Jarrod Hickey
4 years ago
This is da best spot 4 #LargeLoads. Loved da T.V. No Video games , but hey😉
Response from the owner:Jarrod, thank you for the rating of our Waterloo laundromat. We love to deliver an above and beyond experience at our laundromat. We love to hear from our guests if you wouldn't mind letting us know of anything to improve your next visit to a 5 star. Please, don't hesitate to reach out by email at store0001@cleanlaundry.com! Thank you!
Tracy Jones Jr
3 years ago
Fairly priced, never overcrowded usually in and out within the hour.
Response from the owner:Hi Tracy, thank you for leaving a kind review! It seems you had a great experience but only left 3 stars. If there is anything you believe we could improve upon, please email us at store0001@cleanlaundry.com. If not, please consider updating your review to 5 stars to match your kind words! Thanks!
Matthew Grovier
3 years ago
I have been coming to this store since it has opened & I would say that I have watched it go down hill while prices have gone up 35%
Response from the owner:Thank you for the input. The store costs of water, natural gas and electricity have more than doubled since we opened. We also pay 50% more in wages to our laundry attendants since we have opened. Over the 10 years the 35% increase you mention averages about 3.5% a year. A $2,500 monthly water bill and $7,000 a month for rent added to all the other costs get factored into our prices. Unfortunately everything keeps going up. We do keep investing in the store. In the last 2 years we repainted. Installed new laundry folding tables remodeled the bathroom. And many other improvements. Thank you again for your business.
B M Yemen
3 years ago
Response from the owner:Alx, thank you for the rating of our Waterloo laundromat. We love to deliver an above and beyond experience at our laundromat. We love to hear from our guests if you wouldn't mind letting us know of anything to improve your next visit. Please, don't hesitate to reach out by email at store0001@cleanlaundry.com! Thank you!
Debra Lindner
4 months ago
The woman who was working there was very helpful and kind. I'm not very impressed with the laundromat itself. It's clean, but I couldn't use the app to pay. It kept giving an error message that said the machine wasn't available. When I went to get quarters for the dryer, it mixed tokens with the quarters. The tokens didn't work at the machine. It kept throwing them out. I tried to get the quarters I had already put in back but they wouldn't come out. Thankfully the lady who worked there was able to get me quarters to replace the tokens so I didn't have to waste all of my money. Very overpriced when the conveniences don't work.
Response from the owner:Hi Debra, Thank you for taking the time to leave a review of our Progress Ave location. We greatly apologize for the inconvenience you experienced with the app and the tokens and coin mix you received. Thank you for letting us know that our onsite attendant was able to assist you. We really appreciate your feedback and hope that you'll visit us again soon!
random girl
9 months ago
I have noticed that this location is definitely clean and well maintained, the workers I have encountered have been absolutely awesome and helpful. The prices are a little better than other laundry mats in the area.
The bad I have experienced is downloading the Dexter pay app and expecting to receive $10 credit (like advertised on the posters in the laundry mat). I actually love the app, as it saves me from having to feed all my money in the machines. Also on more than one occasion I have been in there were the restroom was locked during regular business hours. I can't understand how on a morning at 9 am during the week, or on a Sunday before 5pm the restroom would need to be locked. Not only for the use of the toilet, but also I normally wash my hands and rinse out my laundry soap cap. Kinda frustrated with these issues. I do understand locking the restroom overnight as people can cause issues for the property owners ect

Update: still nothing on the $10 credit for using the app, haven't received anything from using the app to pay seems like a false advertisement. I did email the owner no reply. Although I do enjoy using the app to pay the "perks" of getting $10 after the first use and the claim for receiving 10% back appears to be untrue.
Response from the owner:Thank you for your review. The DexterPay app only provides the $10 credit the first time you use it. If you did not receive the credit please let us know and we will make sure you receive it. Regardning the toilet, it is unfortunate that we have had to lock it when the laundry attendant is not there. We've has so much vandalism of people pulling the sink off the wall, taking the toilet paper holders and other issues. Hopefully we will be able to leave it open more in the future if people don't damage it.
Pretty Caramel
1 year ago
Clean facility. However, I often lose money in the machines and there's no one there, and no one picks the call when I call to get my money. Washing isn't cheap. How do I get my money when lost?
Response from the owner:Very sorry you've had this problem. I'm happy to refund your money. I'm not aware of you leaving a message. I try to return all calls. We've had some people at that location putting things in the coin receivers that are not quarters or our tokens and it jams them up. Please send message and I'll arrange for your refund.
Anthony Henriksen
6 months ago
I've been coming here every week for about a year and a half their laundry facilities are clean but due to their new recent policy I will not be back. The dryers used to be 25 cents for the three or four minutes I forget and now they have it set at 3.50 for the small dryers and 4.75 for the large dryers all so they can pay for free dryer Wednesdays. Congratulations you just lost the revenue from my weekly washes.
Response from the owner:Thank you so much for the kind review Anthony! We love to hear that you had a great experience at our Waterloo laundromat!
Cherie Pichone
8 months ago
Dryers didnt get very hot. I had to dry everything 2-3x as long as normal- The token machine dispenses both $1 and .25 tokens so it rips you off. Girl that was working helped with token issue and was nice. I will not be back due to the dryers.
Response from the owner:Hi Cherie, We are so sorry for the inconvenience this caused you. I'm sorry the dryers we not hot enough for you. Others tell us they are too hot sometimes so it's always a challenge to keep everyone happy. However however we always are happy to check the machine to make sure. Could you tell us which dryer or dryers you were using? Also I'm not quite sure about the comment about not getting enough tokens. The combination of $1 tokens and 25 cent tokens equal exactly the amount of money put into the machine. If you did not receive the proper amount we are always happy to take care of that as well. I'm glad the attendant helped you. None of the other laudromats have people on site so that if there is a problem we can take care of it right away. We'd like to make it right, if you wouldn't mind sending an email to store0002@cleanlaundry.com directly so our team can get this corrected as soon as possible. Thank you for letting us know.
Brooklynn Nicole
11 months ago
Came in today, as I do often. When I was using the large 8 load dryer to dry my clothes I charged my card $5.00 for an hour of dry time. The machine proceeded to give me only 3 minutes of dry time. I notified an employee immediately. This employee looked at my bank statement (which i presented to him, showing i did indeed get charged $5.00 for 'clean laundry') looked at the machine that read 3 minutes and said "sorry I'll have to talk to the manager next time I see her" i do not know his name but he was wearing a clean laundry shirt and cleaning around the store at 1030 this morning. He acted like it wasnt a big deal. Didn't take my name or my number or any information. So i could be contacted about this. Then he left the store without another word. I would like my money back please. I come here often and spend alot of money at this establishment.
Response from the owner:Hello, your account will only be charged for what ever dry time you actually use. Then the credit hold of $5.00 will be released. This is how debit cards work vs credit cards in the machines. You will see the release of the $5.00 hold later today if not already. Thank you.
Rose Elliott
3 years ago
Our clothes got locked in until 5am which was our fault. The doors automatically lock and unlock, we got there at 5:08am and our clothes had been stolen. We had called and left a message in regards to it and didn't receive a call back. Went to both location and no one was there to assist us in regards to this. We understand that they will not be able to do anything in regards to it but a call back would have been professional. We just want to make sure this isn't happening to other people.
Response from the owner:We are very sorry that this happened. Unfortunately there are people who will take others clothes and that is why we always recommend staying with the machines in the store. I personally review all messages that are left for us and return all calls. Please send me a text to 319-504-1244 and I will be happy to get back to you directly. Thank you.
Anna B.
3 years ago
Bed bugs. Deleting Negative comments doesn't look good on you.
Response from the owner:Anna, I’m so sorry you had a bad experience. We never delete any comment, as we can’t. The bugs may have come from a customer who used the machine before you. We try to sanitize them after each use however sometimes we don’t get there before someone else uses the machine. I would be happy to speak with you more about it, if you would like. Phil , owner.
DB
3 years ago
Laundry gets done in an hour to 1hr 15 mins. But it's too pricy. Deals on Tuesday and Friday, and that's the only time worth going. But the deals are only between 6AM-6PM when most people work and then they have to rush to the laundromat. Hate that more are popping up around town, and if they're so successful, you'd think they'd lower their prices or at least extend the deal times. But they can do what they want, luckily they won't see my money anymore.
Response from the owner:Thank you for your comments. We appreciate them. We do offer the lowest prices in town for wash and dry on our specials days. Also you can save another 10% when you use our Loads of Rewards program. Also we are the only laundries that offer soft water which can save you 1/2 the amount of detergent you use. Also we find that our regular dry prices are about 1/2 those of some other local laundromats. Our costs represent having laundry attendants at our stores to assist and provide safety. Being air conditioned keeps the store comfortable. Also water, sewer, natural gas and electricity have all gone up more than 50% in the last few years. Again that you for giving us a try.